1
Q: Can the samurai artwork and red circular motif be customized?
A: Yes. Supply your preferred warrior pose, helmet style, armor details and background motif, using artwork you are authorized to reproduce. Review the composition and fine character details in the proof and sample so the figure remains distinct against the dark medal face.
2
Q: What is the MOQ for custom samurai virtual-run medals?
A: Confirm the applicable minimum for this detailed character design in the quotation. Include quantities for each artwork, distance and ribbon variation so tooling and production requirements can be reviewed.
3
Q: What diameter, thickness and weight are specified?
A: This medal measures 76.2mm in diameter, is 4mm thick and weighs 85g. Use these specifications for the quoted design and verify them on the production sample. Changes to the metal body, relief or attachment may affect the finished weight.
4
Q: How long do samples and bulk production take?
A: Standard timing is 2–3 working days for existing samples, 5–7 days for new custom artwork and 15–20 days for production after sample confirmation. Confirm the schedule for the character artwork and reverse lettering, and allow additional time for delivery.
5
Q: Is the warrior design printed or made with colored relief?
A: The photos show detailed tonal artwork and dimensional-looking highlights, but they do not establish the exact production method. Confirm the proposed printing, relief, color application and protective finish in the quotation. Review a physical sample for armor detail and surface appearance.
6
Q: Can the reverse 42KM label show another distance?
A: Yes. Supply the exact organizer-approved distance and achievement wording for your challenge. The pictured reverse reads 42KM; use 42.195km where the full marathon distance is required. Review the text layout and confirm whether raised lettering changes require revised tooling.
7
Q: Can we replace the reverse organizer mark and finisher text?
A: Yes. Provide your event logo, completion wording and any year or participant details required on the back. Review the spacing around the main FINISHER title and distance label. Confirm the available marking or personalization method before ordering individual participant versions.
8
Q: Can we create several versions for a virtual challenge series?
A: Request different character artwork, accent colors, reverse distances or ribbon graphics while retaining the round format. Specify the quantity and approved text for every version. Confirm any additional tooling or artwork charges before approving the complete series.
9
Q: What should we inspect on the production sample?
A: Verify the 76.2mm diameter, 4mm thickness and 85g weight. Check helmet and armor details, red-circle coverage, title contrast and reverse lettering. Inspect the dark finish, edge smoothness and ribbon attachment, and confirm that the assembled award fits its chosen packaging.
10
Q: How should medals be packed for virtual-run participants?
A: Protect each medal separately with a sleeve, pouch or fitted box to reduce rubbing against the artwork and dark finish. Fold the ribbon to limit surface contact and add suitable cushioning for individual parcels. Confirm packing options and delivery arrangements in the quotation.