Yes, we are a professional custom medals manufacturing factory with full in-house production lines covering design, mold making, die casting, polishing, electroplating, coloring and full inspection. We handle every process from your initial artwork draft to finished medal shipping without outsourcing, delivering lower factory-direct prices and tighter quality control.

Please share medal size, thickness, craft types (2D/3D/enamel/UV printing), required quantity, custom ribbon & packaging demands, target plating color, event usage scenario and your vector logo/artwork. We also offer free design drafts if you only have rough ideas.

Once we finish your free sketch and 3D render designs for your approval, you will cover the mold and sample deposit. We then make pre-production samples for your check. After you confirm samples and pay the bulk balance, we launch mass production with strict 6-step full QC, before packing your custom medals and arranging shipment with complete customs documents.

Mold opening takes 1–2 working days, and complete sample production with physical photos takes 5–7 working days. Rush sample service is available for urgent event demands.

Standard bulk orders take 12–15 working days after sample confirmation. If your event is time-sensitive, we support rush production to finish within 7 working days. All marathon & sports event orders get priority scheduling.

Our MOQ is only 1 piece. We support small trial sample orders for test, as well as large batch orders of hundreds of thousands medals for global sports races and enterprise annual awards. Both fragmented small orders and mass bulk orders are fully acceptable.

We implement a strict 6-tier closed-loop quality control system covering draft audit, mold first article inspection, in-production random spot checks, finished product full appearance test, packaging inspection and pre-delivery photo confirmation. Our 10-year experienced QC team tracks all production links, with defect rates kept below 0.3%. We offer free rework & reshipment for all quality issues.

Yes, we own authoritative test certificates including CE, REACH, RoHS and SGS GRS reports. Our eco zinc alloy medals adopt low-lead, nickel-free raw materials fully compliant with EU and US import standards, effectively avoiding customs detention risks. We also support assisting clients to apply extra market certifications within 1 month.

We supply complete standard export documents including commercial invoice, packing list, bill of lading, and our full material test certification reports. No complicated extra paperwork is needed; all files are ready for one-stop customs clearance in Europe, USA and other global regions.

Sea freight to Europe takes 25–35 days after factory shipment; air express delivery (DHL/FedEx/UPS) only takes 5–8 working days door-to-door. We can arrange flexible shipping solutions based on your budget and event deadline.

Absolutely. All clients enjoy fully free design support: free sketch drafts, realistic 3D render previews, unlimited free revision rounds and free digital sample confirmation before mold opening, with zero hidden design fees.

Yes, we provide one-stop customization for matching printed ribbons, velvet pouches, paper gift boxes, acrylic display cases and metal tins. All accessories enjoy coordinated free color & layout design, saving you the trouble of cooperating with multiple separate suppliers.