1
Q: Can the Fuji mountain, runner and cherry blossoms be customized?
A: Yes. Supply your preferred mountain or landmark, runner pose and floral details for the design brief. The figure and scenery can be adapted together while retaining the circular frame. Review fine outlines and overlapping artwork on the sample before approving production.
2
Q: What is the MOQ for custom Sakura Fuji virtual-run medals?
A: Confirm the applicable minimum for this colored openwork design in the quotation. Include quantities for each distance, artwork version and ribbon variation so tooling and production requirements can be reviewed.
3
Q: What diameter, thickness and weight are specified?
A: This medal measures 76.2mm in diameter, is 4mm thick and weighs 95g. Use these specifications for the quoted design and verify them on the production sample. Changes to the open rays, relief or metal body may affect the finished weight.
4
Q: How long do samples and bulk production take?
A: Standard timing is 2–3 working days for existing samples, 5–7 days for new custom artwork and 15–20 days for production after sample confirmation. Confirm the schedule for the openwork frame and detailed colored artwork, and allow additional time for delivery.
5
Q: Can the blue-and-pink color scheme be changed?
A: Yes. Specify your preferred colors for the sky panels, mountain field, blossoms and runner, together with the desired metal finish. Coordinate the ribbon palette with the revised artwork. Confirm the color application process and review fine edges and contrast on a sample.
6
Q: Can the reverse 21K label show another distance?
A: Yes. Supply the exact distance and completion wording for your event. The pictured reverse reads 21K; use the organizer-approved designation, including 21.0975km where the full half marathon distance is required. Confirm text spacing and any tooling changes before production.
7
Q: Can we replace the RUN together title and side text?
A: Yes. Provide the exact race title, organizer wording and any additional characters for the front. Review how the title fits among the radiating sections and above the mountain. Approve spelling, character shapes and spacing before tooling.
8
Q: Can the ray-shaped openings be modified?
A: Request changes to the number, width or arrangement of the openings in the design brief. The revised layout should retain suitable connecting metal around the title, mountain and rim. Inspect the cutout edges and finished structure on an assembled sample.
9
Q: What should we check on the production sample?
A: Verify the 76.2mm diameter, 4mm thickness and 95g weight. Inspect the runner, snow peak, blossoms, ray openings and title details. Confirm reverse wording, smooth edges and ribbon fit, then review the complete medal with its selected packaging before bulk production.
10
Q: How should the medals be packaged for virtual-run delivery?
A: Protect each medal individually so the openwork frame and colored artwork do not rub against other items. Use a sleeve, pouch or fitted box with suitable cushioning. Fold the ribbon to limit contact with the face and confirm packing requirements for individual participant parcels.