1
Q: Can the mountain, runners and polygonal frame be customized?
A: Yes. Supply the preferred summit profile, forest scenery, runner artwork and border shape. The central nameplate and lower badge can be arranged around the new composition. Review the open sections, metal connections and fine relief details on a sample before approving production.
2
Q: What is the MOQ for custom Everest-themed half marathon medals?
A: Confirm the applicable minimum for this enamel landscape design in the quotation. Include the required quantity for each distance, artwork version and ribbon variation so tooling and production requirements can be reviewed.
3
Q: What size, thickness and weight are specified?
A: The supplied nominal diameter is 70mm, the thickness is 4mm and the weight is 75g. Because the body is polygonal, confirm its overall height and width on the production drawing rather than assuming a circular profile. Review these measurements when selecting fitted packaging.
4
Q: How long do samples and bulk production take?
A: Standard timing is 2–3 working days for existing samples, 5–7 days for new custom artwork and 15–20 days for production after sample confirmation. Confirm the schedule for the mountain relief, enamel colors and reverse record fields, and allow additional time for shipping.
5
Q: Can we change the enamel colors and silver-tone finish?
A: Yes. Specify the desired colors for the snow peaks, forest, runners and distance marker, together with the preferred metal finish. Confirm whether soft or hard enamel is proposed for the artwork. Check the sample for color separation, fine detail and the intended surface appearance.
6
Q: Can the 21.1km marker show another race distance?
A: Yes. Provide the organizer-approved distance and wording for each version. The pictured marker reads 21.1km; a half marathon may also use 21.0975km where the full distance is required. Review text fit in the marker and confirm whether changes require revised tooling.
7
Q: Can the reverse record fields include participant details?
A: Request fields for a participant name, finishing time, race number or other event records. The pictured reverse includes labeled boxes, but the available personalization method should be confirmed in the quotation. Approve a sample of the proposed engraving or marking before ordering personalized medals.
8
Q: Can we create a matching mountain race series?
A: Request different summit artwork, distance markers or ribbon graphics while retaining the polygonal frame and lower series badge. Supply approved mountain names and event details for each version. Confirm the quantities and any separate tooling required for changes to the metal artwork.
9
Q: What should we check on the production sample?
A: Verify the nominal 70mm size, 4mm thickness and 75g weight, along with the full polygonal dimensions. Inspect the enamel snow ridges, tree details, runners, nameplate and distance marker. Check reverse-field readability, edge finishing and ribbon fit before approving bulk production.
10
Q: How should the enamel landscape medal be packaged?
A: Protect each piece separately so the enamel artwork, angular frame and lower badge do not rub against other medals. Use a protective bag, pouch or fitted box with suitable cushioning. Arrange the printed ribbon to reduce surface contact and limit movement within the shipping carton.