1
Q: Can the commemorative number and eagle design be customized?
A: Yes. Provide the preferred milestone number, eagle or other symbol, event lettering and decorative artwork. Review the central roundel and surrounding relief together before approving a sample. Changes to sculpted elements may require revised tooling.
2
Q: What is the MOQ for custom 40th marathon medals?
A: Confirm the applicable minimum for this detailed layered design in the quotation. Include quantities for each number, artwork version and ribbon option so tooling and production requirements can be reviewed.
3
Q: What diameter, thickness and weight are specified?
A: The supplied specifications are 80mm in diameter, 4mm thick and 285g in weight. Confirm on the production drawing whether the thickness covers the main body or the maximum layered relief. Verify the complete sample measurements and weight when selecting ribbons and fitted packaging.
4
Q: How long do samples and bulk production take?
A: Standard timing is 2–3 working days for existing samples, 5–7 days for new custom artwork and 15–20 days for production after sample confirmation. Confirm timing for the layered construction, fine relief and colored scenery, and allow additional time for delivery.
5
Q: Can the red background and gold-tone finish be changed?
A: Yes. Specify your preferred metal finish and colors for the wave field, small emblem and mountain scene. Confirm the proposed coloring and surface-protection methods in the quotation. Review the sample for clean wave outlines, readable lettering and contrast around the eagle.
6
Q: Can the reverse 42KM FINISHER wording be replaced?
A: Yes. Provide the organizer-approved distance and completion wording for your event. The pictured reverse reads 42KM; use 42.195km where the full marathon distance is required. Review the updated text and confirm whether changes to raised lettering require new tooling.
7
Q: Is the central panel movable or fixed?
A: The images show a layered central panel and visible side fittings, but they do not establish how it operates. Confirm whether a fixed or movable construction is required in the production brief. Request an assembled sample to demonstrate any intended movement and attachment before approval.
8
Q: Can we create matching medals for different milestones?
A: Request different central numbers, event wording, landscape artwork or ribbon graphics while retaining the round format and wave theme. Provide the quantity and approved text for each version. Confirm any additional tooling needed for raised numbers or other metal details.
9
Q: What should we inspect on the production sample?
A: Check the 80mm diameter, specified 4mm thickness and 285g weight, along with the complete assembled depth. Inspect the eagle relief, wave lines, central number, diamond opening and reverse branding. Confirm edge finishing, attachment security and packaging fit before approving bulk production.
10
Q: How should this substantial layered medal be packaged?
A: Protect each medal separately in a suitable pouch or fitted box with cushioning around the projecting details. Keep the layered surfaces from contacting other pieces and secure the ribbon to reduce rubbing. Confirm carton quantities and internal protection based on the 285g medal weight.