1
Q: Can the Welsh dragon design be customized?
A: The dragon pose, wing details and surrounding cutouts can be adapted to your artwork. Supply a clear reference and approved event identity. Changes to the sculpted shape require a revised design and may require new tooling, so confirm the sample before bulk production.
2
Q: What is the minimum order quantity?
A: The standard template lists a minimum of 50 pieces, with smaller trial orders negotiable. Confirm the quantity for this custom dragon design when requesting a quotation, as new tooling, finishing requirements and ribbon artwork can affect the order terms.
3
Q: What are the dimensions and weight?
A: This medal is specified at 75mm in diameter, 4mm thick and 85g in weight. These values apply to the requested design. For a different size, confirm revised tooling, weight and ribbon proportions with the manufacturer before approving the order.
4
Q: How long do sampling and production take?
A: The standard lead times are 2-3 days for an existing sample, 5-7 days for a new sample and 15-20 days for production. Confirm the schedule for the dragon relief, custom wording and ribbon before ordering, and allow additional time for shipping.
5
Q: Is this medal made from solid silver?
A: Silver describes the pictured surface appearance, not a confirmed solid-silver composition. Specify the required base metal and finish in the quotation. A sample should confirm the brushed ring, bright relief edges and dark recessed details before production.
6
Q: Can the race name and year be changed?
A: Yes. Provide the exact race name, location and year for the curved ring. Keep the wording concise enough to remain readable around the dragon. Review spelling, text size and placement in the artwork proof before confirming production.
7
Q: Can the reverse carry finisher details or sponsor logos?
A: A custom reverse can be specified with finisher wording, distance, a date or sponsor artwork. Provide a separate layout for review. Confirm the available solid areas and how the front cutouts affect the reverse before choosing the text and logo positions.
8
Q: Can the white ribbon be customized?
A: Yes. Request your event colors, logo and distance wording on the ribbon. Confirm the width, printing, stitching and fit through the rectangular loop. Review the medal and ribbon together to ensure the artwork does not compete with the dragon relief.
9
Q: What should be checked on the sample?
A: Check the 75mm diameter, 4mm thickness and 85g weight. Inspect the dragon face, wing lines, claws and tail for clear definition, and check the cutout edges and connections. Confirm the brushed finish, dark shading, race spelling and ribbon fit.
10
Q: What packaging is suitable for this openwork medal?
A: Individually protect each medal to reduce contact between the raised dragon and other metal surfaces. A fitted box can provide extra support for presentation or shipping. Keep the ribbon neatly folded and confirm suitable cushioning around the openwork frame.