1
Q: Can the Gobi landscape and decorative side figures be customized?
A: Yes. Provide your preferred desert outline, regional motifs and runner artwork. These elements can be arranged around the circular frame and central roundel. Review the fine sculpted details, projecting ornaments and supporting metal sections on a sample before approving production.
2
Q: What is the MOQ for custom 100KM ultra marathon medals?
A: Confirm the applicable minimum for this detailed openwork design in the quotation. Include quantities for each distance, artwork version and ribbon variation so tooling and production requirements can be reviewed.
3
Q: What diameter, thickness and weight are specified?
A: The supplied specifications are 80mm in diameter, 5mm thick and 185g in weight. Confirm the full outer dimensions, including side ornaments and the top attachment, on the production drawing. Check the assembled sample when selecting ribbon construction and fitted packaging.
4
Q: How long do samples and bulk production take?
A: Standard timing is 2–3 working days for existing samples, 5–7 days for new custom artwork and 15–20 days for production after sample confirmation. Confirm timing for the sculpted ornaments, two-sided artwork and colored panels, and allow additional time for delivery.
5
Q: Does the bronze appearance mean the medal is solid bronze?
A: The photos show an antique-bronze-tone finish but do not establish the underlying alloy. Confirm the production material and finishing process in the quotation. Request a sample to review the warm metallic highlights, darker recesses and contrast with the blue and yellow areas.
6
Q: Can we customize the ribbon and hanging attachment?
A: Yes. Supply the exact distance, date and other details required for the central blue roundel. Update the curved event wording and lower panel at the same time where needed. Confirm whether changes to raised lettering require revised tooling and review both faces before approval.
7
Q: Is the central roundel fixed or movable?
A: The images show a central disc with different artwork on opposite faces, but they do not establish a moving mechanism. Specify whether a fixed or movable construction is required and confirm it with the manufacturer. Request an assembled sample demonstrating any intended movement.
8
Q: Can the reverse architecture and organizer logos be replaced?
A: Yes. Provide approved landmark artwork and organizer marks for the blue roundel and lower reverse panel. The surrounding event lettering can be revised as well. Review small architectural details, logo proportions and text spacing in a separate reverse proof.
9
Q: What should we inspect on the production sample?
A: Verify the 80mm diameter, 5mm thickness and 185g weight, together with the full ornamental outline. Check the side figures, terrain panel, distance lettering and architectural reverse. Inspect smooth edges, metal connections, color boundaries and ribbon fit before approving bulk production.
10
Q: How should the ornamental ultra medal be packaged?
A: Protect each medal individually with cushioning and clearance around the side ornaments and central assembly. A fitted presentation box can help limit movement and contact between pieces. Fold the ribbon to reduce surface rubbing and confirm carton protection for the 185g award.