1
Q: Can the skyline and reverse design be customized?
A: Yes. Supply approved artwork for the skyline, mountains and reverse ornamental scene. Changes to these reliefs may require new tooling. Review building details, edge lettering and relief height on a physical sample before production.
2
Q: What is the minimum order quantity?
A: Confirm the quotation for the design, total quantity and finish allocation. Custom tooling, emblem details and printed ribbons may affect the applicable order terms.
3
Q: What are the diameter, thickness and weight?
A: The specified diameter is 75mm, thickness is 4mm and weight is 98g. Confirm dimensional tolerances, whether thickness includes the highest relief and whether the weight covers the medal alone or the complete ribbon set before approving production.
4
Q: How long do sampling and production take?
A: Listed lead times are 2-3 working days for existing samples, 5-7 days for new samples and 15-20 days for production after sample confirmation. Confirm the schedule for both relief faces, finish quantities and ribbon printing, allowing additional shipping time.
5
Q: Which metallic finishes are shown?
A: The supplied images show gold-tone, silver-tone and copper-tone versions with blue and red front lettering. All use light blue ribbons. Confirm the base alloy and exact plating or coating specification separately from the visible metallic color.
6
Q: Can the circular taekwondo emblem be replaced?
A: Yes. Provide authorized replacement artwork and confirm its dimensions, colors and application method. The pictured emblem has a blue center, globe lines and a fist motif. Review small lettering and color clarity on a sample before approving production.
7
Q: Can the year and reverse inscriptions be changed?
A: Yes. Supply the required event year and exact reverse wording, including any non-Latin characters. The reference front shows 2024. Review text proofs for both faces and confirm character shapes before approving custom tooling.
8
Q: Can the ribbon carry our tournament name?
A: Yes. Supply approved colors, wording and logos. The pictured ribbon is light blue, with white event lettering visible on draped sections. Confirm print placement, ribbon dimensions and stitched attachment on an assembled sample.
9
Q: What should be checked on the sample?
A: Verify the 75mm diameter, 4mm thickness and 98g weight against the agreed measurement basis. Inspect the event title, emblem, skyline, mountains and year. Check reverse architecture, perimeter lettering, metallic finish and ribbon stitching.
10
Q: How should the medals be packed?
A: Protect each medal individually and separate the relief faces to reduce rubbing. Keep the smooth front field clear of adjacent metal edges and fold ribbons neatly. Protective export cartons are listed; fitted inserts or presentation boxes can be specified for award ceremonies.