1
Q: Can the shield and hockey sticks be customized?
A: Yes. Supply approved artwork for the shield profile, sticks and open sections. Changes to the relief or outline may require new tooling. Review the stick blades, year supports and edge smoothness on a physical sample before production.
2
Q: What is the minimum order quantity?
A: Confirm the quotation for the selected design, quantity and finish allocation. Custom tooling, suspension hardware and printed ribbons may affect the applicable order terms.
3
Q: What are the size, thickness and weight?
A: The specified size is 70 x 60mm, thickness is 4.5mm and weight is 98g. Confirm the measurement orientation, whether the separate ribbon bar and rings are included, and whether weight refers to the medal or complete ribbon set.
4
Q: How long do sampling and production take?
A: Listed lead times are 2-3 working days for existing samples, 5-7 days for new samples and 15-20 days for production after sample confirmation. Confirm the schedule for tooling, finish allocation, suspension hardware and ribbon, allowing additional shipping time.
5
Q: Which metallic finishes are shown?
A: The images show gold-tone, silver-tone and copper-tone versions, each with the same shield, crossed sticks and raised text. Confirm the base alloy and exact surface treatment separately. A physical sample should establish the final shade and texture contrast.
6
Q: How is the medal attached to the ribbon?
A: Connecting rings link the top of the shield to a separate rounded rectangular bar that holds the ribbon. Confirm ring closure, bar dimensions and stitching on an assembled sample. Include this hardware in the agreed measurement and weight basis where applicable.
7
Q: Can the year and reverse artwork be changed?
A: Yes. Specify the required year and any reverse text or artwork. The supplied views show the front, so reverse details need separate approval. Changes to the large raised date should be reviewed for spacing and support within the open design.
8
Q: Can the ribbon carry our tournament logo?
A: Yes. Supply authorized artwork, exact wording and color references. The pictured ribbon is white with blue lettering and red-and-blue graphics. Confirm print placement, dimensions and stitching on an assembled sample before production.
9
Q: What should be checked on the sample?
A: Verify the 70 x 60mm size, 4.5mm thickness and 98g weight against the agreed measurement basis. Check CLASSIC and 3V3 lettering, year alignment, stick blades and open edges. Inspect the finish, connecting rings, ribbon bar and stitching.
10
Q: How should the hockey medals be packed?
A: Protect each medal individually and cushion the projecting stick blades. Keep finished faces apart and arrange the connecting rings and ribbon neatly. Protective export cartons are listed; fitted inserts or presentation boxes can be specified for tournament award presentations.